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FREQUENTLY ASKED QUESTIONS
FAQ
Orders & CustomizationShipping & DeliveryReturns and ExchangesMaterials & FitProduct Care & MaintenanceWholesale and PartnershipsContact & Support
What is your return & exchange policy?
See our full Returns Policy.
You may return or exchange an item within 5 days of delivery if:
The wrong product was delivered.
The product is damaged or defective.
The size or specifications are incorrect.
Custom or personalised products can only be returned if defective or damaged.
What is the warranty on your products?
We stand by our craftsmanship. If your product has a manufacturing defect within 6 months of purchase, we’ll repair or replace it at no charge.
What should I do if my item arrives damaged or defective?
Email orders@foreshoresport.co.za within 5 days of delivery with photos of the issue. We’ll sort it out quickly.
How do I start a return or warranty claim?
Email orders@foreshoresport.co.za with:
Your order number
Reason for return
Photos if applicable
We’ll guide you from there.
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