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Shipping & Returns Policy

At Foreshore, we take care to get your gear to you quickly and in perfect condition, whether it’s a ready-made item from our store or a one-of-a-kind custom order.

Shipping

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  • Delivery Fees

    • Orders under R1 000: Flat delivery fee of R125.

    • Orders of R1 000 or more: Free delivery.

  • Dispatch Timeframes

    • Ready-made items: Shipped within 5–10 business days from payment confirmation.

    • Large bulk custom orders: Please allow an additional 10 business days for production before shipping.

  • Courier Service

    • All orders are shipped via a trusted courier service of our choice.

    • Delivery will be made to the address provided at checkout, where possible on a business day.

    • Once your parcel has been delivered, our obligation is fulfilled, and we cannot be held responsible for any loss or unauthorised use thereafter.

  • Delivery Delays

    • We aim to meet the stated delivery timeframes, but delays may occasionally occur due to factors outside our control. We’ll keep you informed if this happens.

 

Returns & Exchanges

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We want you to love your Foreshore gear. If something’s not right, here’s how we can help.

When Returns or Exchanges Are Allowed

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You may request a return or exchange within 5 days of delivery if:

  • The incorrect product was delivered.

  • The product arrived damaged or defective.

  • The size or specifications are incorrect.

  • You’ve changed your mind and no longer want the product.

  • Note: Custom golf covers (including club identification covers) cannot be returned or exchanged unless defective or damaged.

 

Return Options

Once we’ve received and inspected your return, you can choose to:

  • Receive a store credit.

  • Get a refund to your original payment method.

  • Exchange for the correct/replacement product.

 

How to Start a Return

Email us at orders@foreshoresport.co.za with:

  • Your order number.

  • The reason for the return.

  • Whether you’d like a credit, refund, or exchange.

 

Return Conditions

Returned products must be:

  • Unused and undamaged.

  • In original packaging.

  • Securely packaged for transport.

 

Return Address

All returns must be sent to:

Foreshore Sport (Pty) Ltd

48 Berrydel Avenue
Somerset West
Western Cape, South Africa
7130

 

Inspection & Approval

All returns are subject to inspection. If the product does not meet the return conditions above, Foreshore reserves the right to decline the return.

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